Heartland Assistance Programs

Heartland Assistance Programs (HAP) is a partnership program that aims to provide your organization with psychological services that can be tailored to the needs of your employees or those you service.

Who can be assessed?

Testing is offered for those over the age of 5, although it is often advantageous to wait (if possible) until age 7. This allows us to use a wider variety of assessments.
Do I need a referral?

Heartland does not require a referral for testing services.
Where do you offer testing?

Testing is offered in our Pella office only. The Pella office is located at 2611 Washington St, Pella, IA 50219.
What does testing cost?

Everyone's insurance plan is different, and the out-of-pocket cost will vary based on your coverage. The Insurance Worksheet for Psychological Testing walks you through the process of contacting your insurance to determine what your out-of-pocket cost will be. Rates for testing vary based on age and specific tests used.
Rate Estimates (before insurance):

5-6yr/old - $1,226.00 7-17yr/old - $1,572.00 18+yr/old - $1,745.00
I have Medicaid. Can I be tested?

While we can accept Medicaid for therapy services, at this time we cannot submit to Medicaid for testing. You may still be tested but will be responsible for covering the full out-of-pocket cost at the time of service. See rates above.
What if I have non-Medicaid primary insurance, but I have Medicaid as a secondary insurance?

As long as the primary insurance is one that our psychologists are credentialed with, we can submit testing claims to your primary insurance. We still cannot submit to Medicaid, so you will be responsible for any amount your primary insurance does not cover.
Are there any resources that can help me cover the cost of testing?

Heartland is now accepting Care Credit as a payment option, which can offer the opportunity for repayment over time. See the link under "Resources" or click HERE to learn more.

When enrolling in the Heartland Assistance Program, you will be directed to our HAP liaison. Contact us at 515-331-0303 if you would like more information on our Heartland Assistance Programs.

Four Types of Assistance Opportunities

Church Assistance

Services may include a church consultation and counseling for staff and congregation.
One Sunday On-site: Heartland Christian Counseling will provide expertise and staff for a mental health Sunday. HAP members can decide the format. Examples include: A booth with information, a special morning class, a full Sunday service to include worship and a speaker.

School Assistance

Heartland Christian Counseling contracts with area schools to give students access to counseling at no cost.
Students and employees from these schools may have three free counseling sessions per the contract. If the client wishes to continue counseling after three sessions, Heartland will bill his or her private insurance.
To inquire further about HAP contracts, please call the Pella office at 641.628.9599 or the Des Moines office at 515.331.0303.

Employee Assistance

Heartland Christian Counseling contracts with local businesses to give the business employees free or reduced-fee therapy sessions.
To inquire about contracting with Heartland or using the HAP sessions, call our Pella office at 641.628.9599 or our West Des Moines office at 515.331.0303.

Ministry Assistance

Heartland Christian Counseling contracts with local ministry organizations to connect ministry employees and those who utilize their services to our facility.
To inquire about contracting with Heartland, call our Pella office at 641.628.9599 or our West Des Moines office at 515.331.0303.